CardProtect

A Better Experience Is at Your Fingertips

Do even more from Stockman's online & mobile banking platform.

Ready for an easier way to manage your Stockman personal debit cards?
Our upgraded card experience puts more control, convenience, and safety in your hands.

 


FEEL MORE EMPOWERED
Control your cards on your terms.

  • Turn your debit card on/off at your discretion.
  • Know where every card is stored online.
  • Set spending limits based on location, amount, merchant type and transaction type.
  • Create travel plan notifications for Stockman Bank.

 

 

DISCOVER MORE CONVENIENCE
Enhanced features enable a smoother user experience.

  • Enjoy 24/7 access to your cards.
  • Easily add cards to digital wallets.
  • Access card credentials without needing your physical card.

FIND MORE CLARITY
Deeper insights into spending means deeper understanding.

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of spending with a glance.
  • View merchant name, logo, exact location on map and contact information.
  • Contact merchants directly based on transactions. View your spend by what, when, and where.

 

FEEL MORE SECURE
Use your card confidently with uncompromising fraud protection.

  • Immediately turn off a lost or stolen card.
  • Keep in constant communication with Stockman Bank with two-way fraud alerts.  

 


Two Way Text Fraud Alerts

If our system detects suspicious activity on your debit card, you'll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you'll receive another message with a number to call for follow-up. If not, you're all set. The system will mark the transaction as legitimate and you can get on with your day.

If we do not receive a response to the text within a specified time, we will call you.

To use Two Way Text Fraud Alerts, we must have a current mobile phone number in our system. Give us a call at 1 (877) 300-9369 to verify your mobile phone number.

Phone Calls for Fraud Alerts

If we detect suspicious activity on your debit card and we do not have your mobile phone number, we will call you to verify activity on your account. We will also call you if we send you a two way text message but do not receive a response within a specified time.

 

CardProtect FAQs

If you misplace your debit card, login to the mobile app and click on the More menu, then select Card Protect. Choose the card you want to block and toggle the ‘Card is ON’ option to 'Card is OFF' to put a temporary block on transactions.

All transactions will be temporarily blocked except pending and recurring transactions.

Once you find your card, log into the mobile app. From the 'More' menu, select Card Protect. Choose the card you want to unblock and toggle the ‘Card is OFF’ option to 'Card in ON' to lift the temporary block on transactions.

You can block your card as often as you want, in seconds, through the mobile app.

Yes, you can set a number of limits on debit cards:

  • Transaction Amount Limits – Block card transactions and ATM withdrawals over an amount you set if they are equal to or less than our preset limit.
  • Locations Limits – Block card present transactions outside a selected area.
  • Merchant Limits – Block card present transactions at certain types of merchants.
No, only our institutions' credit/debit cards are supported.
Yes, multiple Stockman cards can be accessed via one Mobile Banking account.
No! The card will be automatically updated within our Mobile Banking app. However, for replacement cards with a new number, customers will need to add that card to their digital wallet, if desired.
The app allows you to set two travel plans at a time with a maximum duration of 90 days. If your trip exceeds this or you are traveling more than two times, you will need to update the app after each trip or after 90 days.
If the country you're trying to add is not on the alphabetical destinations list, you will not be able to add it through CardProtect. You may call Customer Service or your local branch for assistance adding the travel if it's not available on CardProtect. This is an added layer of security for high-risk locations.

'Recurring Payments' are those payments that happen repeatedly on a schedule, i.e. streaming subscriptions, cellular bills, or other monthly bills you pay with your card.

'Card on File' is a list of merchants where you have stored your card information for future purchases, like online retailers or delivery apps.

Select the transaction to view its details. If it was an in-person transaction, you should see a Google Map of the actual location the transaction took place. If you still don't recognize the purchase, reach out to the merchant with the phone number provided.
To receive any card control alerts, you need to have notifications for the app turned on. On your phone, go to Settings, Notifications, find the Stockman app, and ensure 'Allow Notifications' is turned on.