CardProtect

control your debit card from anywhere

Ready for an easier way to manage your Stockman personal debit cards?
Our upgraded card experience within personal online banking and mobile app puts more control, convenience, and safety in your hands.

CONTROL

With card controls, you can turn your card(s) on and off at your discretion. Even set spending limits based on location, amount, merchant type and transaction type. Plus, know where every card is stored online.

Clarity

Discover deeper insights into your transactions. You can analyze every transaction with clear merchant names, location and contact information. View your spending by what, when, and where.

CONVENIENCE

Enhanced features such as 24/7 access to your card information and easily add cards to digital wallets enable a smoother user experience.

Security

Use your card confidently with uncompromising fraud protection. If your card is lost or stolen, you can immediately turn off your cards and keep in constant communication with Stockman Bank with two-way fraud alerts.

Two Way Text Fraud Alerts

If our system detects suspicious activity on your debit card, you'll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you'll receive another message with a number to call for follow-up. If not, you're all set. The system will mark the transaction as legitimate and you can get on with your day. If we do not receive a response to the text within a specified time, we will call you. To use Two Way Text Fraud Alerts, we must have a current mobile phone number in our system. Give us a call at 1 (877) 300-9369 to verify your mobile phone number.

Phone Calls for Fraud Alerts

If we detect suspicious activity on your debit card and we do not have your mobile phone number, we will call you to verify activity on your account. We will also call you if we send you a two-way text message but do not receive a response within a specified time.

CardProtect FAQs

If you misplace your personal debit or credit card, login to your online banking and click on Financial Tools > CardProtect on the menu bar. Choose the card you want to block and toggle the ‘Card is ON’ option to 'Card is OFF' to put a temporary block on transactions.

All transactions will be temporarily blocked except pending and recurring transactions.

Once you find your card, log into your online banking and click on Financial Tools > CardProtect on the menu bar. Choose the card you want to unblock and toggle the ‘Card is OFF’ option to 'Card in ON' to lift the temporary block on transactions.

You can block your card as often as you want, in seconds, through Financial Tools > CardProtect on the menu bar.

Yes, you can set Controls and Alerts through CardProtect within your online banking. Click into Financial Tools > CardProtect on the menu bar. Choose the card you want to add the alerts on, select Controls and Alerts to set Controls for Locations, Merchant Types, Transaction Types, and Spend Limits. To receive any card alerts, you need to have notifications for the app turned on. On your phone, go to Settings > Notifications, scroll down to find the Stockman app, and ensure Allow Notifications is turned on.

No, only our institutions' credit/debit cards are supported.

Yes, multiple Stockman cards can be accessed via one Mobile Banking account.

No! The card will be automatically updated within our Mobile Banking app. However, for replacement cards with a new number, customers will need to add that card to their digital wallet, if desired.

The app allows you to set two travel plans at a time with a maximum duration of 90 days. If your trip exceeds this or you are traveling more than two times, you will need to update the app after each trip or after 90 days.

If the country you're trying to add is not on the alphabetical destinations list, you will not be able to add it through CardProtect. You may call Customer Service or your local branch for assistance adding the travel if it's not available on CardProtect. This is an added layer of security for high-risk locations.

'Recurring Payments' are those payments that happen repeatedly on a schedule, i.e. streaming subscriptions, cellular bills, or other monthly bills you pay with your card.

'Card on File' is a list of merchants where you have stored your card information for future purchases, like online retailers or delivery apps.

Select the transaction to view its details. If it was an in-person transaction, you should see a Google Map of the actual location the transaction took place. If you still don't recognize the purchase, reach out to the merchant with the phone number provided.

To receive any card control alerts, you need to have notifications for the app turned on. On your phone, go to Settings, Notifications, find the Stockman app, and ensure 'Allow Notifications' is turned on.